COVID-19 PRECAUTIONS & PREVENTION
All departments are operating with only confirmed appointments for essential services.
Our service department has a clearly marked station in front of the store for drop off / pickup and key / vehicle sanitation.
Sales department is available via phone, chat, text, email or appointment at a location of your choice.
Dear Valued Guest(s):
As you are aware, the current novel coronavirus (COVID-19) situation has impacted many of our neighbours around the world. It is something Steve Marshall Lincoln is taking seriously, as our store is committed to protecting the safety and health of our guests and team members.
We have pared down our store to provide only essential services. Please feel free to contact us via email, phone or social media to book an appointment for servicing, order parts, find out about vehicles or ask about our current processes for keeping our team and our guests safe.
By following guidelines set forth by health and community officials, our dealership has taken several steps to ensure the health and safety of our guests.
Cleanliness of our Store
Steve Marshall Lincoln has always emphasized the daily cleanliness and full maintenance of our facilities. However, we have now taken extra precautions to clean and sanitize each department with disinfectant on a very frequent basis. As always, there are hand sanitizer stations and tissues available throughout each dealership. We have set up a station for our service team to be able to sanitize keys and vehicles before and after entry. Each step taken is to prevent the spread of any virus, germ, bacteria or illness.
Staff Risk Prevention
We are also focused on ensuring that our team members remain healthy and have instructed all employees to take precautionary health measures, including frequent hand washing, social distancing, staying home when sick, self-quarantine precautions and pausing all non-essential work travel.
Limiting Time-On-Site
We are proud to offer ways to help guests limit risk while supporting your needs for purchasing or servicing vehicles quickly and easily. Steve Marshall Lincoln offers online tools to help with any part of the buying or servicing process without leaving your home. Including:
- Well photographed and detailed inventory listings
- Text and chat live with our team
- Trade appraisal tool
- Financing online approvals
- Speak with our team on the phone
- Disinfected vehicles for test drives that start at home
Again, Steve Marshall Lincoln genuinely values and cares about our guests and teammates. We are committed to helping you with your automotive needs and will be there every step of the way.
Thank you for your patience in this unique and ever changing situation.
The Leadership Team at Steve Marshall Lincoln.